What they say about the Philippines?

Dell selected the Philippines for its new customer contact center because of strong language and communications skills of its high quality workforce. With its English-savvy population, about 100 similar facilitates in place and 650,000 students, the Philippines is fast becoming the contact center location of choice in Southeast Asia.
- Source: Dell website

“Philippines call centers have higher staff tenure and better customer satisfaction ratings than India , industry studies have shown.”
- Source: Reuters

The Philippines has emerged as one of the leading outsource destination, with a “near- flawless American accents that give the Philippines an edge in its battle with India for the fast-growing outsourcing market.”
- Source: CNN.com 
"Call Centers Enliven City Scene"

Why the Philippines?
WELCOME

With the Philippines emerging as one of the preferred outsource destinations in the world, our partnership with leading outsource providers in the country, and our alliance with leading outsource consultants, Queven is poised to become a leading broker of Business Process Outsource (BPO) and IT-Enabled Services (ITES) in North America .

Queven’s concept of leveraging time, talent, and resources takes away the tedious and costly job of locating and evaluating outsource services. We provide a no-fee outsource vendor search service.

Our strict vendor qualification process and our affiliation with leading BPOs and ITES' in the Philippines ensures that only the best and extremely qualified industry providers will handle our clients’ program. Our duty is to match your outsourcing needs with the right Filipino talents.

PEOPLE

Filipinos have been known for their warmth and hospitality. Their rich history as the first American colony transcends into a new culture that has benefited the outsourcing industry.
ADVANTAGE

With "near flawless American accents," Filipino associates in the outsource industry are not only graduates of leading colleges and universities in the country but they also received certification from reputable training institutions that are accredited by the Philippine government to train and to raise the level of competency in the outsourcing industry.
HUMAN CONNECTION

In this technology-driven economy, there is one thing the corporate world will continue to strive for to succeed…human connection! At Queven, we understand the importance of aligning the right outsourcing providers and making them embrace our clients’ corporate culture, values, and identity.